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Embrasse-Moi is committed to your satisfaction. If you have questions, concerns, grievences, ideas, or praise, feel free to contact us.


Phone: 585.383.1170

Email: Sales@Embrasse-Moi.com

Mail: 1 N Main St, Pittsford, NY 14534


Return Policy

Embrasse-Moi will gladly accept items for return for store credit or exchange within 14 days if they meet our return policy requirements. These requirements are set in place to prevent the return of personally damaged or used products. 

If you are not satisfied and would like to return an item, those bought in the retail store must be returned in person at that location, and be accompanied by a receipt or gift receipt. 

The following stipulations must be met for returns and exchanges: 

In-Store Stipulations for Acceptable Return or Exchange:

The item(s) must be returned in its original condition and packaging. Please take note of this when opening your purchase. Lingerie, panties and hosiery are final sale and cannot be accepted for return or exchange.

Lingerie, panties and hosiery are final sale and cannot be accepted for return or exchange.

Online Returns:

The item(s) must be returned in its original condition and packaging. Please take note of this when opening your purchase. Panties and hosiery are a final sale and cannot be accepted for return or exchange. While Embrasse-moi cannot reimburse return shipping, we will gladly exchange or refund your online purchase if fit or taste issues arise within the 14 day policy.

Please send Online Returns to Embrasse-moi, 1 North Main Street, Pittsford NY, 14534